Our Patient Process

Simple, straightforward care from start to finish

How We Work

Your Journey to Better Health

We have designed our process to be as comfortable and straightforward as possible

1

Book Your Appointment

Call us or send a WhatsApp message to secure a convenient time. Our friendly staff will confirm your details, answer any preliminary questions, and provide any necessary pre-visit information such as fasting requirements for tests.

Tip: Same-day appointments are often available for urgent matters.
2

Initial Consultation

During your consultation, Dr. Mkhize takes time to understand your symptoms, medical history, and concerns. We perform a thorough examination and order any necessary tests. This is your time to ask questions and share any health worries.

Duration: Initial consultations typically last 20-30 minutes.
3

Personalized Treatment Plan

We discuss our findings with you and outline a clear, personalized treatment plan. You are encouraged to ask questions and participate in decision-making. We explain all options, including benefits and potential side effects, so you can make informed choices.

Note: You will receive written instructions and prescriptions if needed.
4

Ongoing Follow-Up Care

If needed, we schedule follow-up appointments to monitor your progress and adjust treatments. We are committed to your ongoing health and wellbeing, providing continuous support until you have fully recovered or your condition is optimally managed.

Support: Our team is available for questions between visits.

What to Bring to Your First Visit

  • Your ID or passport
  • Medical aid card (if applicable)
  • List of current medications
  • Previous medical records (if relevant)
  • List of questions or symptoms to discuss

Ready to Start Your Healthcare Journey?

Experience patient-centered care designed around your needs and schedule.

Book Your First Appointment